Getting care

Frequently Asked Questions

Find practical information about appointments and ways to receive care at Randolph Clinic.

Before your visit

Who can become a patient?

New patients are welcome, age 13 and older.

Do I need a referral?

No referral is needed for most visits. Call the clinic if you have questions about your appointment.

What visit options are available?

In-office: Full services at our Randolph Road location in Silver Spring, with parking at the door.

Telehealth: Follow-ups, medication checks, and therapy from home, by phone or video.

Home & facility visits: For patients who cannot travel to us, we visit at home and at nearby independent and assisted living communities. Availability is limited; please call to ask.

What languages are spoken at the clinic?

Our team sees patients in English, Spanish, and Thai.

What are the office hours?
  • Mon–Fri 8:00 am–4:00 pm
  • Special accommodation by request.
How do I book an appointment?

You can book online or call (301) 949-4994.

Where is the clinic, and how can I contact you?
Randolph Clinic
3901 Randolph Rd.
Silver Spring, MD 20902
Contact details & directions
What insurance is accepted?

Medicare, Medicaid, and most major private insurance are accepted. Self-pay options are available.

Please contact the clinic to check your particular plan.

Insurance & self-pay information

Patient reviews

What patients tell us

Patient review sources: Read current public feedback on Google Maps and Tebra.